Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how EVdaddy (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide to us, such as your name, billing address, shipping address, email address, and phone number.

When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address, browser type, and operating system, in order to help us understand how visitors use our site and to improve your experience.

Email marketing (if applicable):
With your consent, we may send you emails about our store, new products, promotions, and other updates. You may unsubscribe at any time.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify payment, place an order, arrange delivery, or return a purchase, we imply your consent to collect and use that information for that specific purpose only.

If we ask for your personal information for a secondary purpose, such as marketing, we will either ask for your express consent or provide you with an opportunity to opt out.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information at any time by contacting us at:

Email: support@evdaddy.com.au

SECTION 3 – DISCLOSURE

We may disclose your personal information if required to do so by law, regulation, court order, or governmental request, or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.

Your data is stored through Shopify’s data storage, databases, and applications. Shopify stores your data on secure servers protected by firewalls.

Payment

If you choose a direct payment gateway, Shopify stores your credit card data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is retained only as long as necessary to complete the purchase and is then deleted.

All payment gateways adhere to PCI-DSS standards, ensuring secure handling of credit card information.

SECTION 5 – THIRD-PARTY SERVICES

In general, third-party service providers used by us collect, use, and disclose your information only to the extent necessary to perform services on our behalf (such as payment processing, shipping, marketing analytics, and customer support).

Certain third-party providers have their own privacy policies. We recommend that you review those policies to understand how your personal information is handled.

Some providers may be located in or operate from jurisdictions outside Australia. By using our services, you consent to the transfer of information to such jurisdictions where required to complete your transaction.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Sensitive information, such as credit card details, is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet is 100% secure, we comply with PCI-DSS requirements and implement additional industry-standard security measures.

SECTION 7 – COOKIES

We use cookies to improve your browsing experience and provide essential site functionality. Cookies may include:

  • _session_id – Unique session token

  • _shopify_visit – Tracks number of visits

  • _shopify_uniq – Counts visits by a single customer

  • cart – Stores items in your shopping cart

  • _secure_session_id – Secure session identifier

  • storefront_digest – Used for password-protected stores

You may choose to disable cookies through your browser settings, although some site features may not function properly.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or territory of residence, or that you have given consent for any minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website.

If we make material changes, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances it may be disclosed.

If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to serve you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we hold about you, lodge a complaint, or request more information, please contact us:

Privacy Compliance Officer
Email: support@evdaddy.com.au